Privacy Policy

Introduction

Welcome to SprintGenius, a consulting firm specializing in AI strategy, product transformation, and career development. We are committed to safeguarding your privacy and ensuring the confidentiality of all client interactions. This Privacy Policy outlines how we collect, use, and protect your personal and business information when engaging with our services.

We recognize the sensitive nature of the information our clients share with us. To foster a secure consulting environment, SprintGenius is willing to sign Non-Disclosure Agreements (NDAs) upon request and may also request NDAs to protect our methodologies and proprietary processes. Additionally, we implement stringent security measures to control access to tools and systems during transformation projects, particularly regarding authentication protocols and privileged access management.

By engaging with SprintGenius, you consent to the data practices described in this policy.

1. Information We Collect

a) Personal Information

We may collect the following personal details:

  • Identity data: Name, job title, company name

  • Contact details: Email address, phone number, mailing address

  • Payment details: For invoicing and billing purposes

  • Professional background: Career history, skills, and goals (for career coaching clients)

b) Business & Project Information

For consulting engagements, we may collect information regarding:

  • Organizational structure and strategy

  • Technology stack and workflows

  • Product development and operational models

  • AI governance and security measures

c) Usage Data & Cookies

We collect anonymized analytics, including:

  • Website traffic patterns, IP addresses, and browser types

  • User interaction with our digital platforms

  • Cookies and tracking technologies to enhance user experience

2. How We Use Your Information

We use your information to:

  • Deliver our consulting services: Including strategy development, implementation support, and training.

  • Facilitate business transactions: Processing payments, invoicing, and contract execution.

  • Enhance security and compliance: Implementing access control policies, authentication frameworks, and encryption measures for sensitive tools.

  • Improve client experience: Analyzing engagement metrics to refine our service offerings.

  • Communicate with clients: Sending updates, scheduling consultations, and sharing relevant insights.

  • Fulfill legal and regulatory obligations: Complying with Australian Privacy Act 1988 (Cth) and Australian Consumer Law (ACL).

3. Confidentiality & Non-Disclosure Agreements (NDAs)

To ensure a secure and trust-driven collaboration, SprintGenius commits to signing NDAs where required. Clients may also be asked to sign NDAs when accessing our proprietary frameworks and methodologies.

Furthermore, we adhere to the Australian Privacy Principles (APPs), ensuring strict confidentiality for all client-provided information.

4. Data Security & Access Control

SprintGenius enforces robust security practices, including:

  • Controlled access to consulting tools: During engagements, we implement multi-factor authentication (MFA) and role-based access controls (RBAC) to manage user permissions.

  • Data encryption: All stored and transmitted data is encrypted using AES-256 standards.

  • Audit logging and compliance tracking: Monitoring system interactions to maintain transparency and accountability.

  • Data minimization: We only retain client information for as long as necessary to fulfill contractual obligations.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share data in the following scenarios:

  • With trusted service providers: To facilitate billing, data analytics, or other essential services.

  • For legal compliance: If required by Australian regulatory authorities or court orders.

  • During business transfers: If Sprint Genius undergoes a merger, acquisition, or sale of assets.

6. Your Data Protection Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access your data: Request copies of the information we store.

  • Rectify inaccuracies: Update or correct personal and professional details.

  • Erase your data: Request deletion under permissible conditions.

  • Restrict processing: Limit how we use your information.

  • Object to data use: Opt-out of marketing and communications.

  • Data portability: Transfer your data to another provider where feasible.

For any data-related requests, contact us at privacy@sprintgenius.io.

7. Updates to This Policy

SprintGenius reserves the right to update this policy as needed. We will notify clients of significant changes via email and website announcements.

Last updated: 19 February 2025

For questions or concerns, contact our Data Protection Team at legal@sprintgenius.io.