Terms & Conditions

Last Updated: 19 February 2025

1. Introduction

Welcome to SprintGenius, a consulting and professional services provider specializing in AI strategy, digital transformation, product operations, and career coaching. By accessing or using our services, website, or any materials provided, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, you may not use our services.

2. Use of Services

2.1 Eligibility

To engage with SprintGenius, you must be at least 18 years old and capable of forming a legally binding contract under Australian law.

2.2 Professional Services

Our services include but are not limited to:

  • AI Strategy & Governance

  • Digital Transformation & Process Optimization

  • Product Operations & Team Training

  • Career Coaching & Professional Growth Advisory

2.3 Confidentiality & NDAs

We respect the confidentiality of our clients and may require Non-Disclosure Agreements (NDAs) to facilitate open discussions. We are also willing to sign NDAs upon request.

3. Fees & Payment

3.1 Pricing & Retainer Agreements

SprintGenius offers one-time engagements, retainer-based consulting, and project-based pricing models. Fees are discussed and agreed upon before engagement.

3.2 Invoicing & Payments

  • Payments are invoiced upfront or in milestones as agreed.

  • Late payments may incur a 5% per month late fee.

  • All payments must be made in AUD (Australian Dollars) unless otherwise specified.

3.3 Refunds & Cancellations

Due to the nature of consulting and strategic work, all payments are non-refundable. However, if a service is not delivered as agreed, we will work with you to resolve the issue.

4. Client Responsibilities

4.1 Providing Accurate Information

Clients must provide accurate, complete, and updated information to facilitate successful engagements.

4.2 Resource Allocation

To achieve project success, clients must allocate internal resources, access to necessary systems, and relevant stakeholder engagement where applicable.

5. Security & Access Controls

We implement strict security protocols to safeguard client data, including:

  • Role-based access control during engagements

  • Authentication measures for tools & platforms

  • Limited access policies for consultants and team members

  • Compliance with Australian Privacy Act 1988 (Cth) and GDPR (if applicable)

6. Intellectual Property

6.1 Ownership of Deliverables

  • SprintGenius retains ownership of frameworks, methodologies, and proprietary content, but licenses them to clients for internal use.

  • Any custom work developed for a client will be owned by the client upon full payment unless otherwise agreed.

7. Limitation of Liability

SprintGenius is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the total fees paid by the client.

8. Termination of Services

We reserve the right to terminate services if:

  • A client breaches the terms outlined here.

  • Non-payment occurs beyond 30 days.

  • A project is deemed unworkable due to client delays or non-cooperation.

9. Dispute Resolution

Any disputes shall be resolved through good-faith negotiations. If unresolved, the matter will be settled via mediation or arbitration in [Insert Australian Jurisdiction].

10. Updates to Terms & Conditions

SprintGenius may update these terms at any time. Continued use of our services constitutes acceptance of the latest version.

11. Contact Us

For questions or concerns, contact us at admin@sprintgenius.io